At WHS Roofing & Guttering Services, we are committed to protecting your privacy and ensuring the security of your personal information.
This privacy policy outlines how we collect, use, disclose, and protect your data. As a small family-run business based in North West England, we strive to maintain the highest standards of privacy and data protection.
Information We Collect:
We may collect the following information from you:
1.1. Personal Information: When you request a quote or use our services, we may collect your name, address, email address, phone number, and any other relevant contact details.
1.2. Communication Data: If you contact us via email, telephone, or any other means, we may keep a record of that communication.
1.3. Mailing List Data: With your consent, we may store your email address in our mailing list to send you relevant updates, promotions, or marketing materials. You have the right to unsubscribe from our mailing list at any time.
Use of Customer Data:
We use the collected data for the following purposes:
2.1. Providing Services: We use your personal information to respond to your quote requests and to deliver our guttering services to you.
2.2. Communication: We may use your contact details to get in touch with you regarding your inquiries, appointments, or to provide important updates related to our services.
2.3. Marketing: If you have opted to join our mailing list, we may use your email address to send you promotional materials, special offers, or other marketing communications. You can opt-out of these communications at any time.
Data Sharing:
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as described in this Privacy Policy.
3.1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services. These service providers are obligated to keep your information confidential and secure and are not allowed to use it for any other purposes.
3.2. Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests.
Data Security:
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorised access, loss, or disclosure.
Data Retention:
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, or as required by law. Once your data is no longer needed, we will securely dispose of it.
Your Rights:
You have the following rights regarding your personal data:
6.1. Access: You can request a copy of the personal information we hold about you.
6.2. Rectification: If you believe that any information we hold about you is inaccurate or incomplete, you can request to have it corrected.
6.3. Erasure: You can request the deletion of your personal information, provided there is no legal obligation for us to retain it.
6.4. Objection: You can object to the processing of your personal data for marketing purposes.
Changes to the Privacy Policy:
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on our website, and the effective date will be revised accordingly.
Contact Us:
If you have any questions, concerns, or requests regarding this privacy policy or the use of your personal information, please contact us at:
WHS Roofing & Guttering Services
By using our services or providing your information to us, you agree to the terms outlined in this Privacy Policy.
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